The customer experience is paramount. Offer an exceptional one!

Our family of callbots is the best way to assist you in handling your calls instantly and intelligently while increasing the well-being of your teams.
Customer Experience
Doctena
Belfius
3 Swiss
Leroy Merlin
Telenet
Virgin Mobile
Urssaf
Bluelink
Atos
Santander
Infrabel

Connect with your customers like never before!

Deliver a memorable conversational experience to your customers, support your agents, and save money with Vocabase's family of AI-boosted callbots.

Whatever your end goal, we can help!

HANDLE MORE CALLS

Our voicebots are sized to handle all of your incoming calls, at any time, without having to increase your staffing levels.

IMPROVE THE SATISFACTION AND QUALITY OF YOUR CUSTOMER SERVICE

Eliminate wait times by responding to all requests at any time by interacting via voice in natural language in the customer's language.

IMPROVE YOUR CONVERSION RATE

Making an appointment, subscribing to a service, placing an order, these are all examples that our voicebots can handle at any time.

OPTIMIZE THE PRODUCTIVITY AND WELL-BEING OF YOUR AGENTS

Free them from mind-numbing routine tasks and allow them to grow into more value-added contributions.

Discover our family of voicebots

Converse with your customers, employees on their favorite communication channels

It all starts with the greeting, which must be simple, natural and very effective, given the great diversity of destinations sought and the reasons for calls expressed by customers calling the organizations and their call centers.
Automated Attendant

Manage your appointments at any time by phone (incoming and outgoing calls)

In many activities (commercial, service, medical, ...), the execution of a business act requires an appointment. Our appointment management Voicebot ensures the identification of customers, the booking of appointments, their reminder, their cancellation or their rescheduling.
Appointment management

The telephone is the simplest and most reliable way to manage secure access

Our Voicebot prevents assaults by authenticating users and automatically and securely issuing them unique opening and closing codes for next-generation locks.
Security Access

Recall and collect your outstanding payments simply and without delay by telephone from your customers.

Time is money. Our debt collection Voicebot manages reminder campaigns and collection of your unpaid invoices by SMS and/or automatic phone call, much less expensive than the traditional mail, or calls by specialized agents.
Debt Collection

Our family of Voicebots is constantly growing

Examples : satisfaction surveys, research of places of interest, frequently asked questions, online sales, technical and administrative support, therapeutic follow-up.

Contact us at for any specific need

Other needs
Automated Attendant

Converse with your customers, employees on their favorite communication channels

It all starts with the greeting, which must be simple, natural and very effective, given the great diversity of destinations sought and the reasons for calls expressed by customers calling the organizations and their call centers.
Automated Attendant
Appointment Management

Manage your appointments at any time by phone (incoming and outgoing calls)

In many activities (commercial, service, medical, ...), the execution of a business act requires an appointment. Our appointment management Voicebot ensures the identification of customers, the booking of appointments, their reminder, their cancellation or their rescheduling.
Appointment management
Access Security

The telephone is the simplest and most reliable way to manage secure access

Our Voicebot prevents assaults by authenticating users and automatically and securely issuing them unique opening and closing codes for next-generation locks.
Security Access
Debt Collection

Recall and collect your outstanding payments simply and without delay by telephone from your customers.

Time is money. Our debt collection Voicebot manages reminder campaigns and collection of your unpaid invoices by SMS and/or automatic phone call, much less expensive than the traditional mail, or calls by specialized agents.
Debt Collection
Any other needs?

Our family of Voicebots is constantly growing

Examples : satisfaction surveys, research of places of interest, frequently asked questions, online sales, technical and administrative support, therapeutic follow-up.

Contact us at for any specific need

Other needs

We cover all your needs. All you have to do is choose!

Converse with your customers, employees on their favorite communication channels

Do you have a specific need? Our VocaBase Studio development workshop allows you to create your own application at a lower cost by modeling the specific business transactions with your customers to the letter.
Made to measure

Do you have a specific use case? You want a turnkey solution?

Discover our ready-to-use solutions: HR automation, banking, insurance, e-commerce...

Access hundreds of pre-defined content items as well as advanced features.

Ready to work
Customized

Converse with your customers, employees on their favorite communication channels

Do you have a specific need? Our VocaBase Studio development workshop allows you to create your own application at a lower cost by modeling the specific business transactions with your customers to the letter.
Made to measure
Ready to use

Do you have a specific use case? You want a turnkey solution?

Discover our ready-to-use solutions: HR automation, banking, insurance, e-commerce...

Access hundreds of pre-defined content items as well as advanced features.

Ready to work

Listen to what our customers say...

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Clinique Saint-Pierre Ottignies

"Efficient, innovative and patient-oriented, Vocabase solutions are in line with the five pillars of our strategy: patient, quality, innovation, human resources and leadership, performance."

Muriel Crêteur
Department Head - Patient Administration

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Belfius Bank

"We have been working with Vocabase for 10 years. We are very pleased with their responsiveness and have noticed a huge reduction in the number of hold-ups that have occurred in our agencies since then."

Jonas Vyverman
Head of Physical Security

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Doctena

 and easy for our practitioners to deploy.

"Vocabase allows us to integrate a multi-channel user experience into our medical and health care appointment management solution, which is simple for patients to use and easy for our practitioners to deploy". Melanie Menkes
Chief Revenue Officer - Doctena

Are you wondering why Vocabase?

10x cheaper to handle calls
+ 50% of incoming calls handled automatically
Customer satisfaction: no waiting time, 24/7 accessibility, natural language
Easy deployment and continuous upgrades by our customers

Our latest articles

  • Within a company, customer relations are of the utmost importance since they are one of the keys to customer satisfaction. Customers' needs are becoming more and more numerous and new tools are needed to better satisfy them. Among these tools are voicebots, which are voice assistants that are part of the indispensable tools to better......

What are you waiting for to deliver a great conversational experience?