Provide an experience that allows users to express themselves and feel heard.

Founded by serial entrepreneurs, Vocabase was designed to deliver remarkably fast and intuitive voice experiences that take the burden off the user and let the technology do the heavy lifting.

2000: Launch of the development of the VocaBase software

2004 : commercial launch at the European Customer Relations Exhibition in Paris

2005: establishment of a network of integrator partners and operators in Belgium and France

2006 : Deployment of a first order taking application for a leading French catalog retailer

2007 : first references in finance (banking and insurance), public sector, transport and telecom

2009: Launch of the first consumer application using speech recognition on a large scale.

2011 : DEVOTEAM, European leader in digital transformation, enters the capital.

2012: launch of the outbound call management platform.

2013: First VocaPack application for debt collection.

2016: acquisition of BlueFlag SA/NV, specialized in patient relations by phone and SMS.

2017: rolled out the first suite of packaged cloud applications for hospitals.

2019: Largest deployment (15,000 simultaneous calls) for a prepaid subscription for a telecom operator.

Great conversations start with Vocabase

Conversational AI powers trillions of conversations every year in every facet of daily life. Call centers, mobile apps, in-car assistance services, toys, support chats, consumer assistants and more are increasingly relying on conversational AI to deliver exceptional experiences.

Yet the tools we use to create these experiences haven't changed much in the 20 years since the invention of automated call flows.

Problem

Solution

And, we're just getting started - join us.

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