VOICEBOT AUTOMATED ATTENDANT

Receive, qualify and distribute the calls of your cutomers 24/7/365

Communicate easily with your customers in natural language and provide instant responses or transfer their request to a knowledgeable advisor.
Home Automatic Product

They trust us!

Axa France
Exodial
St Pierre
Doctena Blue

Communicate and interact with your customers like never before

Eliminate wait times

Pick up all your calls instantly, even during peak periods or after hours

Personalize the reception of your customers

From the automatic identification of callers, you can greet your customers in their language, provide them with relevant and personalized information, and accelerate the routing of frequent or VIP callers.

Help your customers easily reach the right person or department for the reason they are calling

Natural language interactions based on speech synthesis and recognition with intelligent intention detection allow for simple, fast and efficient interaction

It is not an ordinary Voicebot

Discover next-generation conversational AI and create natural automated interactions with your customers.

Create your account in the blink of an eye.

Our automated Voicebot contains all the services required to identify, greet and qualify customer calls.

Hosted in our datacenters, it does not require any technical installation in your own infrastructure.

It is easy to set up for operators.

In the blink of an eye

Easily adapt your reception to your particular needs

Our Voicebot offers a simple business-oriented user interface, allowing you to easily adapt the behavior of the automatic greeting to your own organization's directory and rules.
Easy configuration

Handle inbound calls by reducing costs by 10

The implementation of an intelligent automatic reception system frees up important human resources for higher value-added tasks.
Cost reduction
Rapid deployment

Create your account in the blink of an eye.

Our automated Voicebot contains all the services required to identify, greet and qualify customer calls.

Hosted in our datacenters, it does not require any technical installation in your own infrastructure.

It is easy to set up for operators.

In the blink of an eye
Easy to configure

Easily adapt your reception to your particular needs

Our Voicebot offers a simple business-oriented user interface, allowing you to easily adapt the behavior of the automatic greeting to your own organization's directory and rules.
Easy configuration
Cost reduction

Handle inbound calls by reducing costs by 10

The implementation of an intelligent automatic reception system frees up important human resources for higher value-added tasks.
Cost reduction

Listen to what our customers say...

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Clinique Saint-Pierre Ottignies

"Efficient, innovative and patient-oriented, VocaBase solutions are in line with the five pillars of our strategy: patient, quality, innovation, human resources and leadership, performance."

Muriel Crêteur
Department Head - Patient Administration

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Axa France

Calls to our French contact center are handled by an automated attendant  voicebot created with VocaBase. We were able to appreciate the tool's ability to federate some forty pre-existing greeting applications and to allow us to maintain and easily upgrade them ourselves.

Régis Boucry
Engineergin Manager - DSI AXA France

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Voxens/Exodial

General Manager Voxens, Stelliant Group

Everything your Voicebot needs to deliver a unique customer experience.

Assist your customers and agents with an AI-powered Voicebot that takes context into account. Customers feel heard and understood, while agents can focus on solving complex problems.

Incoming call reception

Pick up all incoming calls and automatically identify callers.

Personalized welcome

Determining the language and delivering relevant personalized dynamic information.

Qualification and distribution of calls

Automatically detects the intent behind the user's question and distributes the call accordingly to the appropriate person or department.

Administration of the application

Import or specification of business parameters.

Integration and operation

Interconnection with existing unified communications, contact center, CRM and other applications - High availability service operation

Operating statistics

Individual call records, conversation recordings, statistical reports on managed traffic, requests received, actions taken and quality of service provided.

VOICEBOT FUNCTIONALITIES AND FEATURES

Automated Attendant Voicebot in details

Download the product sheet of our Voicebot "Automated Attendant" and discover in detail the advanced features, integrations and all the technical aspects of the module.

Everything you need to know to automatically handle up to 90% of your incoming calls:

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Automated Attendant

Listen to our product in action!