VOICEBOT ACCESS SECURITY

Grant access to your safes and premises in complete security

Automatic online issuance of unique opening and closing codes.
Security Access

They trust us!

Belfius

Communicate and interact with your customers like never before

Replace your keys and badges with unique access codes

The unique access codes offer enhanced security: they cannot be fraudulently transmitted between users and they are renewed at each intervention.

Reduce the risk of aggression during opening and closing operations

Any duress situation of the user is automatically detected and generates an immediate alert.

Multilingual and multichannel interface

Interact with your users in their language and offer them a multi-channel interface (voice or graphic).

It is not an ordinary Voicebot

Discover next-generation conversational AI and create natural automated interactions with your customers.

Converse with your customers, collaborators on their favorite communication channels.

No need for human security guards to issue unique access codes.

Users can obtain the codes to open or close the locks by a simple phone call where they only need to state their identity with a password.
Access code

Create your account in the blink of an eye.

Our Secure Access Voicebot contains all the services required to enable the operation of single code locks by your staff and contractors.

It does not require any technical installation or special configuration.

In the blink of an eye

Your lock fleet is set up faster and at a lower cost.

Lock security management rules can be changed remotely, eliminating the need for on-site visits and significantly reducing operating costs.
Operational flexibility
Automation

No need for human security guards to issue unique access codes.

Users can obtain the codes to open or close the locks by a simple phone call where they only need to state their identity with a password.
Access code
Rapid deployment and implementation

Create your account in the blink of an eye.

Our Secure Access Voicebot contains all the services required to enable the operation of single code locks by your staff and contractors.

It does not require any technical installation or special configuration.

In the blink of an eye
Operational flexibility

Your lock fleet is set up faster and at a lower cost.

Lock security management rules can be changed remotely, eliminating the need for on-site visits and significantly reducing operating costs.
Operational flexibility

Listen to what our customers say...

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Belfius Bank

"We have been working with VocaBase for more than 10 years, we are satisfied, even when our needs change, they take immediate action. We are very satisfied with VocaBase's responsiveness and finally we have noticed a very significant reduction in the number of hold-ups that have taken place.

Jonas Vyverman
Head of Physical Security

Everything your Voicebot needs to deliver a unique customer experience.

Assist your customers and agents with an AI-powered Voicebot that takes context into account. Customers feel heard and understood, while agents can focus on solving complex problems.

User authentication

Identify your users with their personal security code.

Checking the schedule

Check your planning to see if the intervention requested by the user is foreseen.

If required, a detailed scheduling of successive operations of several locks can be included.

Obtaining unique opening and closing codes

Give your users the codes corresponding to the operation they want (opening or closing) so that they enter them on the keypad of the locks.

Detection of duress

Automatically detect if the user is under duress and immediately generate an alert if this is the case.

Integration and operation

Interconnection with secure lock management systems, contact centers, and other applications - Operation of the service in high availability.

Operating statistics

Individual call records, recording of conversations, reports on traffic managed, requests received, actions taken and quality of service provided.

VOICEBOT FUNCTIONALITIES AND FEATURES

Access Security Voicebot in detail

Download the datasheet of our Voicebot "Access Security" and discover in details the advanced features, integrations and all the technical aspects of the module.

Everything you need to know about the Access Security module:

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Access Security Voicebot

Listen to our product in action!