AI CONVERSATIONAL FOR INSURANCE

The support your insurance company's customers need.

Your clients rely on you. However, they are meeting with you less and less, especially when they are working without brokers.

Increase your conversion rate and customer satisfaction with our conversational AI.

Insurance Customer Support

Join the club...

... of insurers and other mutual insurance companies who entrust the telephone attendance and the execution of multiple voice transactions to innovative Voicebots in natural language.

Increase your conversion rate and customer satisfaction with our conversational AI.

Our Voicebots handle a growing range of self-service interactions with customers over the phone, from greeting, qualifying and distributing their calls to customer service, sales transaction and claims management.

The AI-powered Voicebot family that handles all the different scenarios for you

Discover next-generation conversational AI and create natural automated interactions with your customers.

Pick up and greet all your incoming calls without delay.

Our Automated Attendant Voicebot greets your customers in their language at the call center, at the head office and in the agencies before putting them in touch with the people or departments that can handle their request.
Automated Attendant

Send your clients to an agency when necessary!

Are you looking for the nearest branch that is open on Saturdays and has an advisor who specializes in a specific subject? Our location voicebot will be happy to show you the way.
Locate a branch

Produce your quotes by phone!

Our commercial production Voicebot collects your contract parameters to produce customized quotes online by phone, 24/7.
Production of quotations

Turn your quotes into contracts over the phone!

The client has decided? Now it's a matter of closing the deal by confirming the parameters and collecting the required documents and signatures so that provisional coverage can be granted immediately.
Contracts

Manage your clients' files online by phone!

Client files change regularly: insured items, risks covered, domicile and contact information. Allow them to update their information themselves over the phone and recover their outstanding payments.
File management

Manage your claims online by phone! 7 days a week, 24 hours a day!

An accident, a claim? You must be able to contact your insurer without delay to declare it, especially in a crisis situation, and immediately obtain all the information required to deal with it (locate a repairer for example).
Claims management

Manage your clients' appointments online by phone

Allow your customers to identify themselves, make new appointments with your advisors, be reminded of the details of appointments already made, modify them or cancel them. All simply by phone, 24 hours a day, 7 days a week.
Appointment management
Automated Attendant

Pick up and greet all your incoming calls without delay.

Our Automated Attendant Voicebot greets your customers in their language at the call center, at the head office and in the agencies before putting them in touch with the people or departments that can handle their request.
Automated Attendant
Branch locator

Send your clients to an agency when necessary!

Are you looking for the nearest branch that is open on Saturdays and has an advisor who specializes in a specific subject? Our location voicebot will be happy to show you the way.
Locate a branch
Production of quotations

Produce your quotes by phone!

Our commercial production Voicebot collects your contract parameters to produce customized quotes online by phone, 24/7.
Production of quotations
Transformation of quotation into a contract

Turn your quotes into contracts over the phone!

The client has decided? Now it's a matter of closing the deal by confirming the parameters and collecting the required documents and signatures so that provisional coverage can be granted immediately.
Contracts
File management

Manage your clients' files online by phone!

Client files change regularly: insured items, risks covered, domicile and contact information. Allow them to update their information themselves over the phone and recover their outstanding payments.
File management
Claims management

Manage your claims online by phone! 7 days a week, 24 hours a day!

An accident, a claim? You must be able to contact your insurer without delay to declare it, especially in a crisis situation, and immediately obtain all the information required to deal with it (locate a repairer for example).
Claims management
Appointment management

Manage your clients' appointments online by phone

Allow your customers to identify themselves, make new appointments with your advisors, be reminded of the details of appointments already made, modify them or cancel them. All simply by phone, 24 hours a day, 7 days a week.
Appointment management

Protect yourself from peak support demands while reducing costs

Benefits of support automation for insurance companies.

Our priority: the satisfaction of your policyholders

No more waiting, no more endless tree menus, no more using the telephone keys. Long live natural language that makes things simple with online access at any time.

Be more efficient

Our Voicebots interact with your policyholders at an average cost 10 times lower than your telephone operators and other mail exchanges

Serve more customers

Your agents' time and your own are usefully available to serve a greater number of policyholders and thereby expand your customer base.

Motivate your teams

Freeing your employees from routine tasks frees their energy for higher value-added tasks, which are often very useful.

Offer premium support for your insurance company

50% to 90% of calls answered
More satisfied customers
Reduce your costs by 10
More motivated employees

USE CASE

See our insurance use cases

Discover soon the uses of our intelligent voicebots solutions for improving customer service and policyholder satisfaction in insurance companies: in particular, the automatic attendance of telephone calls in the head office, contact centers and agencies, the location of agencies with commercial appointments or claims management, or the recovery of unpaid premiums.
Insurance sector