Automate the telephone relationship with your patients.

In a healthcare sector undergoing profound changes, the telephone remains more than ever the preferred tool for patients to interact with their healthcare practitioners.
Patients

Join the club...

...of clinics and hospitals, medical houses and independent practitioners who entrust telephone attendance as well as the execution of multiple voice interactions to innovative natural language Voicebots.
Doctena Blue
Brugmann
St Pierre
Huderf

Automate up to 90% of your customers' requests

Our voicebots handle a growing range of self-service interactions with patients over the phone, from greeting, qualifying and distributing their calls to collecting their outstanding payments, managing their appointments or monitoring their therapy remotely.

The AI-powered Voicebot family that handles all the different scenarios for you

Discover next-generation conversational AI and create natural automated interactions with your customers.

Pick up and greet all your incoming calls without delay.

Our automated Voicebot greets your patients in their language with personalized information, before connecting them with the people or services that can handle their request.
Automated Attendant

Manage your patients' appointments online by phone

Allow your patients to identify themselvesn, make new appointments, be reminded of the details of previously scheduled appointments, change or cancel them.

All simply by phone, 24 hours a day, 7 days a week.

Appointment management

Collect your patients' outstanding debts by phone

Don't wait to remind your patients as soon as they are in arrears. Our Voicebot will remind them of the details and present them with several options to avoid the inconvenience.
Debt Collection

A specialized Voicebot for each particular need

Our family of Voicebots comes together to manage all of your patient interactions, whether it's remote therapy follow-up, satisfaction surveys or facility location.
Other needs
Automated Attendant

Pick up and greet all your incoming calls without delay.

Our automated Voicebot greets your patients in their language with personalized information, before connecting them with the people or services that can handle their request.
Automated Attendant
Appointment management

Manage your patients' appointments online by phone

Allow your patients to identify themselvesn, make new appointments, be reminded of the details of previously scheduled appointments, change or cancel them.

All simply by phone, 24 hours a day, 7 days a week.

Appointment management
Recovery of unpaid bills

Collect your patients' outstanding debts by phone

Don't wait to remind your patients as soon as they are in arrears. Our Voicebot will remind them of the details and present them with several options to avoid the inconvenience.
Debt Collection
And many more!

A specialized Voicebot for each particular need

Our family of Voicebots comes together to manage all of your patient interactions, whether it's remote therapy follow-up, satisfaction surveys or facility location.
Other needs

Benefits of patient service automation.

Don't miss the opportunity to better satisfy your patients while increasing your own efficiency!

Our priority: your patients' satisfaction

No more waiting, no more endless tree menus, no more using the telephone keys. Long live natural language that makes things simple with online access at any time.

Be more efficient

Our voicebots interact with your patients at an average cost of 10 times less than your telephone operators and other mail exchanges

Serve more patients

Your agents' time and your own are usefully available to serve more patients and thereby expand your patient base.

Motivate your teams

Freeing your employees from routine tasks frees their energy for higher value-added tasks, which are often very useful.

Benefits of patient service automation for healthcare facilities

+ 50% of calls handled automatically
More satisfied patients
Reduce your costs by 10
More motivated employees

CASE STUDIES

Demonstrations of use cases in healthcare

Whether you operate a large hospital, a medical center or a small practice, discover our voicebot solutions to improve your patient interactions and your results in terms of patient satisfaction: automatic greeting, qualification and distribution of incoming calls, management of medical appointments and, soon, collection of medical bills and fees.
Health